During this difficult time, I would like to wish you and your loved ones much blessings, you are all in our thoughts and prayers. The safety and welfare of our clients and employees are paramount. Upon monitoring the global spread of the COVID-19, Eye Q Optical has further enhanced our health and safety standards and procedures to ensure your safety in our offices and that of our team.
In our efforts to keep our employees and clients safe, we have developed a COVID-19 Response Plan, which outlines our response to the outbreak. These efforts will allow us to continue to provide the quality eye-care service and attention you are accustomed to. Some of the measures we are employing to mitigate the local transmission of the Coronavirus include:
We have employed continuous sanitizing techniques & delayed our usual "Try-On-Yourself" policy. Please visit "Covid-19 Announcement" for full details.
Our Manor Park office will now have limited opening times. Learn more here.
We have reduced the number of appointments per hour to ensure social distancing in store. Unfortunately children and patients over the age of 65 are not allowed at this time (emergency cases only, please call for advice).
There will be no contact lens fittings at this time but replacement contact lenses can be ordered online here or by calling us. Whether you ordered from us, or have an outside prescription, we can provide up to 6 months supply without having to come in for a refit. Payment can be made via bank transfer, and delivered free in corporate area.
We cannot stress how important it is to practice good Contact Lens & Eyewear cleaning methods at this time.
If you are experiencing any medical eye problems (red eyes, itching eyes, watery eyes, or eye health related issues etc.) please call to speak with doctor for advice before making appointment.
Glasses, or lenses, may be replaced / reordered without the need for annual exam providing you are happy with your vision from current pair, and have your prescription. Note: to use health insurance prescription must be within 2 years. Payment can be made via bank transfer, and delivered free in corporate area.
We are open and here to serve during this unprecedented time
