• Call Us Today! 876.906.1493
  • Email: info@EyeQJamaica.com

Call Us Today! 876.906.1493

Email! info@EyeQJamaica.com

We hope that you and your family are well and safe during this very trying time. In an effort to help reduce risk to yourselves, your loved ones, our team and the wider population we are implementing some services to reduce the number of times you may need to come into our offices. We are Here For You

During this period of social distancing due to COVID-19, we shall be allowing you to refill your contact lens prescriptions without the need for an updated examination. In this way you may receive up to a further 6 months’ supply to take you through the period. To further assist social distancing we are currently offering a delivery service, at no extra charge, within the corporate area.

How do I order more contact lenses?

  • Call our offices, email us, or make a request online below.
  • Indicate length of supply required. If you would like your lenses delivered, please confirm delivery address.
  • We will contact you with a quote and you can make payment in full via bank transfer.
  • We shall notify you once your lenses have arrived and schedule collection per your preference.

We encourage you to re-order your contact lenses as soon as possible, as there is every likelihood that at some time soon we shall have to close to the public. Should that time come, whilst your order is still pending, we shall endeavor to honor our delivery commitment to you as far as the law allows.

To use your health insurance, you will still be required to physically come into our offices. Otherwise, you could claim back after the fact and we will provide you with the requisite claim forms upon your advice. We are however currently in dialogue with the major providers to see how best we can apply your insurance to your transaction without your physical presence.

We are constantly striving to find ways to serve you better, and welcome your suggestions to facilitate this process.

Stay Safe.

Dr. Aron Wohl

CEO Eye Q Optical

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Optical Insurance

We Accept All Major Healthcards

We accept both major local health insurance providers, Sagicor and Medecus, as well as Canopy Insurance. Customers holding any of these insurance policies may present their health cards when doing transactions at Eye Q. Providing there is eligibility and monies available on the card they can be applied directly towards the customers’ transaction.

We can also accept overseas insurance ichip, Vumi, and Signa by filling in the necessary info and signing.

Our Optometrists

Dr. Sainab Abdi

Certified Optometrist
See you soon! The Eye Q Way
We are Here & Committed to your Safety.

To our Valued Eye Q Clients

During this difficult time, I would like to wish you and your loved ones much blessings, you are all in our thoughts and prayers. The safety and welfare of our clients and employees are paramount. Upon monitoring the global spread of the COVID-19, Eye Q Optical has further enhanced our health and safety standards and procedures to ensure your safety in our offices and that of our team.

In our efforts to keep our employees and clients safe, we have developed a COVID-19 Response Plan, which outlines our response to the outbreak. These efforts will allow us to continue to provide the quality eye-care service and attention you are accustomed to. Some of the measures we are employing to mitigate the local transmission of the Coronavirus include:
  • We have employed continuous sanitizing techniques & delayed our usual "Try-On-Yourself" policy. Please visit "Covid-19 Announcement" for full details.
  • Our Manor Park office will now have limited opening times. Learn more here.
  • We have reduced the number of appointments per hour to ensure social distancing in store.  Unfortunately children and patients over the age of 65 are not allowed at this time (emergency cases only, please call for advice).
  • There will be no contact lens fittings at this time but replacement contact lenses can be ordered online here or by calling us. Whether you ordered from us, or have an outside prescription, we can provide up to 6 months supply without having to come in for a refit. Payment can be made via bank transfer, and delivered free in corporate area.
  • We cannot stress how important it is to practice good Contact Lens & Eyewear cleaning methods at this time.
  • If you are experiencing any medical eye problems (red eyes, itching eyes, watery eyes, or eye health related issues etc.) please call to speak with doctor for advice before making appointment.
  • Glasses, or lenses, may be replaced / reordered without the need for annual exam providing you are happy with your vision from current pair, and have your prescription. Note: to use health insurance prescription must be within 2 years.  Payment can be made via bank transfer, and delivered free in corporate area.

We are open and here to serve during this unprecedented time
 
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