• Call Us Today! 876.906.1493
  • Email: info@EyeQJamaica.com

Call Us Today! 876.906.1493

Email! info@EyeQJamaica.com

FAQs

FREQUENTLY ASKED QUESTIONS

Do you have a doctor that can do eye exams?

Yes, at Eye Q Optical we have 2 optometrists. They will perform a comprehensive eye examination, prescribe vision correction and fit contact lenses.

What is the difference between an ophthalmologist and an optometrist?

Optometrists (Doctors of Optometry or O.D.) perform eye examinations, treat eye disease, prescribe vision correction, fit contact lenses, and dispense eyeglasses. Ophthalmologists are medical doctors who have specialised in eyes. Many concentrate on eye surgery and the treatment of eye disease, but some fit contact lenses and due to a shortage of optometrists in Jamaica do refractions for glasses too. We recommend seeing an optometrist if glasses or contact lenses are your primary concern.

How often should I have my eyes tested?

At Eye Q Optical we recommend an annual eye examination. Annual eye examinations are important not only for ensuring maintaining good vision, but also checks the general health of your eyes. In fact, a thorough eye exam can detect a number of serious medical conditions, such as glaucoma, cataracts, diabetes and even some cancers. Caring for your eyes should always be a part of your regular healthcare routine.

Do You Accept Health Insurance?

Yes. Eye Q Optical accepts the two major health insurance schemes used in Jamaica; Sagicor & Medecus, as well as some independent group insurance plans including the Irish scheme VH1.

Do you do laser refractive surgery?

Unfortunately Eye Q Optical does not offer laser vision correction. Currently there is no one in Jamaica that does.

Do you sell contact lenses?

Yes. We have a wide range of contact lenses to offer that will suit your individual prescription and your lifestyle needs.

Do I need an exam for coloured ``fashion`` contact lenses?

Yes. Any type of contact lens is a medical device. An eye exam and contact lens consultation must be carried out by your optometrist or ophthalmologist. This ensures that there are no preexisting conditions that could be worsened by contact lens wear and that the lenses prescribed are the correct measurement for you cornea - thereby reducing the risk of damage or infections.

Why do I need a contact lens exam if I have had my eyes tested for glasses?

Your spectacle prescription is different to your contact lens specification. Additional tests and measurements are required to determine the correct lenses for your individual requirements.

Why do I still need glasses when I wear contact lenses?

We do not recommend you wear your contact lenses all day, every day. Contact lenses do reduce the amount of oxygen that the front of your eye receives. It is best to let your eyes breathe normally at least every evening and preferably one whole day a week, by not wearing your contact lenses. Therefore, you need up to date glasses to use. Also, should your eyes feel irritated by the contact lenses or you get an eye infection you need to be able to take them out and put your glasses on.

Will working on a computer harm my eyes?

Working at a computer requires that the eyes continuously focus, move back and forth, and align with what you are seeing. There's no evidence that computers cause any long-term damage to the eyes. However, regular computer use will work your visual system very hard and can be the source of significant eyestrain and discomfort. Fortunately they now have lenses and coatings to reduce these symptoms.

I can still see through my glasses. Why do I need an eye exam?

Eyes don't usually let you know that something is wrong. Any change is usually very gradual, so you become accustomed to the change in your vision. Therefore, regular eye exams are important to pick up any change as soon as possible to make sure any problem can be treated before it affects vision. An eye exam detects many conditions earlier than waiting for symptoms to appear. The eye exam does not just check whether you need glasses, but it can show a number of underlying health problems, such as diabetes and glaucoma, and the general condition of your eyes.

What are the benefits of an Anti-Reflection coating?

Eyes don't usually let you know that something is wrong. Any change is usually very gradual, so you become accustomed to the change in your vision. Therefore, regular eye exams are important to pick up any change as soon as possible to make sure any problem can be treated before it affects vision. An eye exam detects many conditions earlier than waiting for symptoms to appear. The eye exam does not just check whether you need glasses, but it can show a number of underlying health problems, such as diabetes and glaucoma, and the general condition of your eyes.

What is astigmatism?

Astigmatism is when the front of your eye is shaped a bit more like a rugby ball as opposed to a football. It can occur in varying degrees and most commonly occurs with near and far sightedness.

Will wearing glasses all the time make my eyes lazy so I become dependent on them?

No. When you don't wear your glasses you become accustomed to the foggy vision and notice it less. Once you start wearing glasses you appreciate what sharp vision is and notice the fog more when they are removed. This is what makes people think that their eyes become dependent on them.

I'm diabetic. Does that make a difference?

Yes. Diabetes can cause severe problems with your vision. It is very important that your eyes are checked every year at a time when your glucose levels are within normal limits. All diabetics should have a dilated examination which requires putting drops in the eye which will fog your vision until the following day.

What age should you start examining children's eyes?

Gross problems are screened routinely for by your child's doctor who would refer them for further investigation if they felt it was necessary. Failing that, or any other symptoms which may cause the parent or guardian to have concerns, we recommend a comprehensive examination at about 4 years old. Remember your child's eyes develop until about age 9 which means that some conditions MUST be addressed before this time.

Who should be checked for glaucoma and what are the symptoms?

We are all at risk of developing glaucoma and should ensure an annual examination over age 35 years old to rule it out. Most common forms of the disease are symptomless until the latter stages when it is too late to save the vision. Whilst we don't fully understand why some people develop the disease and others don't there are certain factors than will increase this likelihood. The risk factors are; a positive family history, being diabetic, of African or West Indian decent and being severely nearsighted. The good news is that should it be detected through routine examination the use of eye-drops on a daily basis can save your sight.

Can I sleep in my contact lenses?

No, unless specifically told that you can by your eye doctor. Despite what you might see on the TV sleeping in your lenses can be dangerous as it can lead to infection and permanent blinding damage to your eye.

Can I wear contact lenses even though I have astigmatism?

Yes. There are many lens options today for correcting astigmatism, including soft disposable and rigid gas permeable. Typically, however, it will increase the cost of your contact lenses.

Does the medicine in my glasses run out?

Contrary to popular belief there is no medicine in your lenses! The curves on the lens focus the light to enable you to see. Over time they may become scratched or worn or the strength you require may change. This would mean that you would need to change your lenses to get back crisp clear vision.

Can I bring my own frame and just get lenses from you?

Ofcourse you can! You may also bring your prescription or get an eye exam from us.

Eye Q Cares

Quality Eye Care

We are committed to providing high fashion, high-quality optical solutions in Jamaica. Our optical care is supported by advanced technological methods that respect and enhance the individual style of our customers.

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Comprehensive Eye Care

Opening Hours

Manor Park

  • Monday : Closed
  • Tuesday & Friday:09.00 – 17.30
  • Wednesday & Thursday:10.30 – 18.30
  • Saturday:10.30 – 16.30

    New Kingston

    • Monday: Closed
    • Tue, Wed, Fri:09.00 – 17.30
    • Thursday:10.30 – 18.30
    • Saturday:10.30 – 15.30

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